LevelUP Named by HRO Today in 2020 RPO Baker’s Dozen

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LevelUP HCS, an international provider of customized talent solutions, has been recognized on the annual HRO Today Baker’s Dozen for top midsize deal RPO leaders.


New York, NY,  September 22, 2020 – LevelUP HCS, an emerging leader within the talent acquisition, workforce management, and HR advisory space, has earned a top-10 rankings on the 2020 Baker’s Dozen list for Midsize RPO Leaders for the fourth consecutive year. The list, also known as the Baker’s Dozen Customer Satisfaction Ratings, provides an annual ranking of service providers based exclusively on client satisfaction surveys administered by HRO Today. This top-10 ranking is the result of LevelUP’s high client satisfaction for breadth of service (#5), size of deal (#3), and quality of service (#7).

“We are very honored to be recognized by the HRO Today Baker’s Dozen again in 2020,” said Curtis Grajeda, Founder and Managing Partner of LevelUP HCS. “It is a direct reflection of our amazing staff's effort to go above and beyond to bring value to our clients. Their drive for continuous improvement and innovation is indicated in these rankings year after year.”

This year’s Baker’s Dozen ranking adds to a successful run of accomplishments for LevelUP HCS, who recently took the 2,273rd spot on Inc. Magazine’s 2020 Inc. 5000 list, a prestigious ranking of the nation’s fastest-growing private companies.

Complete results for the 2020 HRO Today Baker’s Dozen announcement can be found at hrotoday.com/news/talent-acquisition/rpo-staffing/2020-bakers-dozen-customer-satisfaction-ratings-rpo/.





HRO Today’s Baker’s Dozen Customer Satisfaction Ratings are based solely on feedback from buyers of the rated services. We collect feedback annually through an online survey which we distribute to buyers directly through our own mailing lists and indirectly through service providers. To determine an overall ranking from this data, we analyze results across three subcategories: service breadth, deal sizes, and quality of service. Using a predetermined algorithm that weighs questions and categories based on importance, we calculate scores in all three subcategories as well as an overall score. These scores provide the basis for the Baker’s Dozen Customer Satisfaction Ratings. The ratings are therefore not based on the opinion of the HRO Today staff. The only influence that HRO Today has on the outcome of this survey is that HRO Today discards incomplete surveys or surveys outside the normal distribution. While we do not claim that our methodology is the only viable ratings program available, we do vouch for its statistical validity.

About HRO Today

HRO Today is the property of SharedXpertise Media and offers the broadest and deepest reach available anywhere into the HR industry.  Our magazines, web portals, research, e-newsletters, events and social networks reach over 180,000 senior-level HR decision-makers with rich, objective, game-changing content.  Our No. 1 strength is our reach.  HR leaders rely heavily on the HRO Today’s Baker’s Dozen rankings across six different categories when selecting an HR service provider. For more information, visit hrotoday.com

To see the Baker’s Dozen rankings from previous years, visit hrotoday.com/category/market-intelligence/bakers-dozen-results/




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