LevelUP HCS helped a global financial services firm build out its Jacksonville, Florida office through a targeted Project Recruitment Process Outsourcing (RPO) engagement. By combining localized talent intelligence with dedicated recruitment support, LevelUP HCS filled 36 specialized operations positions, exceeded the original hiring target, and achieved a 97% offer acceptance rate.
About This ClientIndustry: Financial Services |
The Challenge
A global financial services firm launched a critical workforce relocation initiative to build out its Jacksonville, Florida office.
The organization needed to recruit 32 specialized operations professionals to support the expansion. Identifying qualified candidates required a clear understanding of local talent availability, compensation expectations, and competing employers.
The client needed a recruitment partner capable of assessing the local market, building a qualified talent pipeline, and working closely with internal stakeholders to meet its hiring objectives.
The LevelUP HCS Solution
LevelUP HCS implemented a project-based RPO program combining localized market intelligence, dedicated recruitment resources, and close collaboration with the client's HR team. Our approach focused on three priorities:
Localized Talent Market Intelligence
We conducted a detailed talent intelligence assessment of the Jacksonville market, examining compensation benchmarks, competitor hiring activity, and local talent supply. These findings helped inform recruitment priorities and candidate targeting.
Dedicated Recruitment Team
LevelUP HCS embedded a dedicated recruitment team within the client's hiring operations to accelerate recruitment, coordinate interviews, and provide real-time visibility into candidate pipelines.
Close Stakeholder Collaboration
Our team operated as an extension of the client's HR function, maintaining direct communication with stakeholders to support faster hiring decisions, address recruitment challenges, and keep the project on track.
The Impact
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36
Roles Filled
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112%
Hiring Goal Attained
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97%
Offer to Acceptance Rate
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LevelUP HCS successfully filled 36 specialized operations positions against an original target of 32, achieving 112% of the client's hiring goal.
The program also delivered a 3-to-1 interview-to-offer ratio and a 97% offer acceptance rate, demonstrating the effectiveness of targeted candidate identification and close hiring manager coordination.
Beyond exceeding recruitment targets, the engagement provided the client with greater visibility into local talent availability and a more coordinated process for supporting its Jacksonville office expansion.
The results demonstrate how Project RPO can help financial services organizations execute location-specific hiring initiatives, access specialized talent, and meet demanding recruitment objectives.
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