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Key InsightsCLIENT
Not-for-profit healthcare organization
CHALLENGES
SOLUTION
The collaboration initially began an Executive Search service and evolved into a comprehensive Project RPO engagement. Throughout the partnership, LevelUP deployed five recruiters and an engagement manager. Our tailored solution consisted of thorough intake sessions, establishing team metrics, and streamlining the interview process.
RESULTS
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Background
LevelUP's healthcare client confronted an urgent requirement to recruit allied health and clinical professionals to mitigate staffing shortages, fill specialized positions, and cater to the increasing demand for various health services. These hiring needs reflect the evolving landscape of healthcare, posing significant challenges for organizations to manage within their own Talent Acquisition departments.
Client Challenges
Overwhelmed Talent Acquisition Team
The client's internal talent acquisition team was overwhelmed with increasing hiring needs, leading to delays in addressing many candidates.
Lengthy Hiring Process
Due to a lack of manpower, the hiring process was lengthy, causing quality candidates to slip through the cracks or withdraw before an offer was made.
Misaligned Candidate Submissions
Candidates were being submitted without adequately matching the actual requirements, due to minimal interaction with department managers.
Executive Search: Initial Efforts
LevelUP was given roles to recruit for without access to hiring managers and was able to submit 119 individuals in a four-month timeframe. We created a sense of urgency in hiring manager schedules and optimized the prioritization of candidates in the pipeline.
Transition to Project RPO Model
LevelUP launched a Project Recruitment Process Outsourcing (Project RPO) solution, deploying five recruiters and an engagement manager. Our approach included:
Intake Sessions
Conducting thorough intake sessions with hiring managers to accurately identify departmental needs, ensuring candidates matched the required qualifications.
Team Metrics and Standards
Establishing team metrics and weekly recruitment standards to maintain consistent performance and accountability.
Streamlined Process
Designing an efficient interview and screening process tailored to the client's needs, significantly reducing the overall cycle time.
Enhanced Interaction
- Gained access to department managers, allowing for better alignment with role requirements.
Strategic Sourcing and Engagement
- Targeted Sourcing: Implemented strategic sourcing, outreach, and candidate engagement methods.
- Mission-Driven Candidates: Identified candidates who met requirements and were genuinely passionate about the client’s mission and purpose.
Measurable Impact: Cost Savings and Efficiency
Cost Savings
Our services eliminated costly agency spend, saving the client 57% in additional recruiting fees.
Reduced Time-to-Fill
The average time a position remained open was significantly reduced due to our deep understanding of role requirements and a consistent, collaborative partnership.
Increased Submittals
Following the introduction of our Project RPO model, the number of candidate submittals increased by 76%.
Since adopting RPO, our client has achieved a streamlined recruiting process, enabling them to secure top-tier talent in a challenging healthcare market.
To learn more about RPO and how it can transform your talent acquisition strategy, download our complete guide. For information about our specialized healthcare services, please visit our healthcare page.
