LevelUP helped a global SaaS company expand its workforce across the U.S. and Europe following a major acquisition. Through a phased Project Recruitment Process Outsourcing (RPO) engagement, LevelUP supported hiring across technical and business functions, exceeded recruitment goals, and delivered $600,000 in cost savings over 12 months.
Quick FactsIndustry: Technology / SaaS |
The Challenge
Following the acquisition of a European company, a global provider of API-based email delivery services needed to increase its international workforce by 25%.
The organization's internal talent acquisition team lacked the capacity to manage the sudden increase in hiring demand. The client needed additional recruitment support to fill specialized technical positions, expand into new markets, and meet its workforce growth targets without overburdening existing resources.
LevelUP Solution
LevelUP introduced a phased recruitment approach, beginning with targeted software engineering hiring before expanding into a broader Project RPO engagement. Our approach focused on four priorities:
Targeted Software Engineering Recruitment
We deployed two recruiters and one talent sourcer to fill 10 software engineering positions, building a diverse candidate pipeline through targeted sourcing and engagement.
Scalable Recruitment Support
Following the initial engagement, the client expanded the program to include 50 additional positions across infrastructure, sales, operations, software engineering, product design, and HR. LevelUP scaled the team to three recruiters and two talent sourcers to support the increased demand.
Closer Hiring Manager Collaboration
Our recruitment team worked directly with hiring managers to align expectations, establish clear hiring priorities, and improve coordination across business functions.
Recruitment Process Improvements
We reviewed and revised compensation bands to help the client attract qualified remote talent while improving recruitment processes to support hiring across multiple markets.
Program Impact
LevelUP helped the client exceed its hiring goals and achieve its international workforce expansion objectives, delivering $600,000 in total cost savings over 12 months.
Of the roles filled, 62% were based in the U.S. and 38% in Europe. Software engineering accounted for 40% of hires, followed by sales and operations at 30%.
Beyond cost savings, the client gained a more coordinated recruitment process and the capacity to scale hiring across business functions and geographic markets. The partnership was subsequently extended to include executive-level recruitment.
LevelUP's engagement demonstrates how a phased Project RPO program can help growing technology companies manage acquisition-driven hiring demand while controlling recruitment costs.