Enterprise RPO Delivers 100+ Healthcare IT Hires

LevelUP HCS helped a nonprofit healthcare organization recruit more than 100 Epic-certified professionals within three months to support a critical technology implementation. Through a dedicated Enterprise Recruitment Process Outsourcing (RPO) program, LevelUP HCS integrated with the client's existing applicant tracking system (ATS), accelerated specialized hiring, and achieved a 96% offer acceptance rate.

The Challenge

A nonprofit organization focused on improving healthcare accessibility was undertaking a major Epic system implementation and needed to recruit more than 100 Epic-certified professionals within a three-month deadline.

The client's internal talent acquisition team lacked the capacity and specialized expertise to manage the hiring demand. With an average time-to-fill of 90 days and limited familiarity with Epic recruitment, the organization faced significant challenges in meeting its implementation timeline.

Beyond technical qualifications, the client needed candidates who aligned with its mission and values. The recruitment program also had to work alongside the organization's existing talent acquisition processes and technology infrastructure.

The LevelUP HCS Solution

LevelUP HCS implemented a dedicated Enterprise RPO program, combining specialized healthcare IT recruitment with close collaboration across the client's internal talent acquisition team. Our approach focused on four priorities:

Integration With Existing ATS and Recruitment Workflows

LevelUP HCS worked within the client's existing applicant tracking system (ATS), aligning recruitment activities with established workflows rather than introducing a separate recruitment platform.

This approach supported continuity across the hiring process while allowing our team to work alongside the client's internal talent acquisition function.

Specialized Epic Talent Sourcing

We deployed a dedicated team of Talent Advisors and Sourcers with healthcare IT expertise. By leveraging specialized job boards, an existing network of Epic-certified professionals, and the client's ATS, we quickly developed a qualified candidate pipeline.

Close Collaboration With Internal Talent Acquisition

Our team worked closely with the client's internal recruiters through weekly meetings to align hiring priorities, coordinate recruitment activity, and support timely decision-making throughout the engagement.

Thorough Candidate Screening

LevelUP HCS conducted comprehensive candidate assessments, evaluating technical qualifications alongside alignment with the client's organizational mission and values. This helped ensure candidates met both the specialized requirements of the positions and the organization's expectations.

The Impact

LevelUP HCS successfully filled more than 100 Epic-certified positions within three months, helping the client meet critical implementation deadlines.

The program achieved a 90% submission-to-interview ratio and a 96% offer acceptance rate, demonstrating strong alignment between candidate qualifications and hiring requirements.

Beyond meeting urgent hiring targets, LevelUP HCS supported the client's existing talent acquisition operations through dedicated recruitment resources, ATS integration, and consistent stakeholder communication.

The engagement demonstrates how Enterprise RPO can help healthcare organizations address specialized recruitment challenges while maintaining continuity with their existing recruitment systems and internal teams.