LevelUP executes an Enterprise Solution, managing the entire talent and recruitment program for the Firm. The solution provides process management and direct sourcing activities for FTE and contractors.
The Firm did not have any formal tracking or clear on-boarding processes for Staff Augmentation Contractors, allowing for inconsistent mark-up rates and an inability to conduct thorough Finance and HR Contractor Reports.
LevelUP implemented a robust tracker to monitor Consultant activity (e.g. number of consultants onsite, spend per department) and streamlined the vendor on-boarding process.
As part of the ongoing talent management solution, LevelUP conducted a pay rate audit during which a challenge arose when a vendor consistently ignored requests for evidence to support the maximum mark up detailed in the vendor agreement. LevelUP calculated the Firm had been overbilled 4 times the agreed maximum mark up. LevelUP contacted this contractor to provide all pay documentation for all active and inactive contractors since the new vendor agreement was established. Further investigation and reconciliation identified that there was a $300,000 overcharging discrepancy.
Through the implementation of a previously unavailable reporting functionality and continued pro-activeness, LevelUP was able to control and audit vendor spend, in addition to the $2M saved through LevelUP's Contractor Workforce Solutions.