Case Studies

Case Study: Unlocking $10.8M in Savings through Innovative Contingent Workforce Solution

Written by LevelUP | Sep 4, 2023 1:14:58 PM

QUICK FACTS

CLIENT: Multinational Investment Bank

LOCATION: New York, St. Louis

TALENT SOLUTION: Contingent Workforce Management

CHALLENGES:

  • Agency dependency
  • Decentralized vendor model

 

RESULTS:

  • Contingent workforce solution saves client $10.8m


Background

The North American arm of a multinational banking and financial services company was seeking a more efficient—and cost-effective—way to manage their contractor population. 

Before LevelUP’s engagement, the company relied solely on agencies to fill most open positions with little oversight – leaving them at the whim of mark-up fees and market challenges. Business units had free reign to choose their vendor, making it difficult to evaluate vendor performance. 

Approach

Developed a Consultant Program

Launched consultant program to support recruitment, onboarding, ongoing management, and offboarding of temps, consultants, and vendors.

Standardize Vendor Agreements

Developed a vendor agreement that would be standard across all business units to effectively measure performance and value.

Enforce Maximum Mark-ups

Maximum mark ups implemented to ensure costs stayed within reason

Impact

  • 95% Acceptance rate
  • 78% Retention rate (higher than industry average*)
  • 19 Day average time to select candidates
  • $1.7m Annual cost savings